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For customer service you can send a message or call the team direct:
Telephone: +44 (0)330 660 0738 (from overseas)
Telephone: 0330 660 0738 (within UK)
We're here to help in London, UK (GMT/BST): Monday - Sat 9am-5pm; Sunday Closed
We’re here to help if you have a question about travel insurance.
For policies purchase on or after 1 November 2018:
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For policies purchased before 1 November 2018:
By telling us your country of residence we are able to provide you with the most relevant insurance information.