You can still make a claim if you can't complete it online.
As we’ve recently changed our insurer, please select the date you bought your policy for more information:
Policies purchased on or after 1 Nov 2018 (GMT)
Policies purchased before 1 Nov 2018 (GMT)
If you’ve tried to submit your claim online or you don’t have a World Nomads membership, you can contact our claims team to submit your claim.
You will need to fill in a claims form and send your supporting documentation.
Note: For policies purchased after 1 August 2019, your World Nomads policy is backed by XL Insurance Company SE. For policies purchased between 1 November 2018 and 16 January 2019, your World Nomads policy is backed by certain underwriters at Lloyd’s. For policies purchased between 17 Jan 2019 and 31 July 2019, your World Nomads policy is backed by Lloyd’s Insurance Company SA.
You can scan and email in your supporting documentation. Remember to reference your policy number in your message somewhere so we know who the documentation belongs to.
For claim inquiries after the claim is submitted: [email protected]
Tel: +44 (0)330 660 0549 (from overseas) or 0330 660 0549 (within UK)
Note: For policies purchased before 1 Nov 2018, your World Nomads policy is backed by Millstream.
For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018:
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018:
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018:
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018: