Travel and medical assistance is available by our emergency assistance team 24 hours a day, 7 days a week.
As we’ve recently changed our insurer, please select the date you bought your policy for the correct emergency assistance team contact details:
Policies purchased on or after 1 Nov 2018 (GMT)
Policies purchased before 1 Nov 2018 (GMT)
For policies purchased on or after 1 Nov 2018
For 24/7 Emergency Assistance contact:
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Phone: +61 2 8263 0470 or +353 21 237 8005 (call reverse charge via a local operator) or
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Phone: 1800 903 008 (within Ireland)
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Email: [email protected]
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
Note: For policies purchased between 1 November 2018 and 16 January 2019, your World Nomads policy is backed by certain underwriters at Lloyd’s.
For policies purchased between 17 Jan 2019 and 31 July 2019, your World Nomads policy is backed by Lloyd’s Insurance Company SA.
For policies purchased before 1 Nov 2018
For 24/7 Emergency Assistance contact:
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Phone: +44 20 7183 3751 or
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Phone: 020 7183 3751 (from the UK)
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Email: [email protected]
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
Not a medical or travel emergency?
If it's not urgent or you simply need to change your policy? Then talk to us.
Note: For policies purchased before 1 Nov 2018, your World Nomads policy is backed by Millstream.
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For help in an emergency, contact the Emergency Assistance Service. They are available 24 hours a day, 7 days a week.
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For policies purchase on or after 1 November 2018:
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For policies purchased before 1 November 2018:
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018:
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018:
For policies purchase on or after 1 November 2018:
_________________
For policies purchased before 1 November 2018: